Privacy Policy

1. Data Controller

BEDURIN SRL (VAT: IT14145671005), located at Via Duilio Cambellotti 133, 00133 Roma, Italy, is the data controller for personal data collected through robotics3d.eu.

2. Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number when you submit a contact form or quote request
• Technical Data: IP address, browser type, device information collected automatically through cookies and analytics
• Communication Data: Messages and correspondence you send to us

3. How We Use Your Data

We use your personal data for:

• Responding to your inquiries and quote requests
• Providing customer support
• Improving our website and services
• Sending relevant communications (with your consent)
• Complying with legal obligations

4. Legal Basis

We process your data based on: your consent, contractual necessity, legitimate business interests, or legal obligations under GDPR and Italian data protection law.

5. Data Sharing

We do not sell your personal data. We may share data with service providers who assist our operations (email services, analytics) under strict data processing agreements. Data may be transferred to countries outside the EU with appropriate safeguards.

6. Cookies and Analytics

We use:

• Google Analytics: To understand website usage and improve our services
• Microsoft Clarity: To analyze user behavior through heatmaps and session recordings
• Essential Cookies: Required for website functionality

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

8. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law. Contact form submissions are retained for 2 years unless you request earlier deletion.

9. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at: